Position Summary: Under the direction of the Operations Manager, provides prompt, courteous and accurate service to members.  Coordinates planned outages and other operating information in support of operations personnel and provides administrative/clerical services to the Operations Department.

Responsibilities and Competencies: The following responsibilities and competency statements are essential functions of this position and are intended to describe the general nature and level of work being performed by employees assigned to this job function. These statements are not intended to be construed as an exhaustive list of all responsibilities of personnel so classified.  The person in this position may be asked to perform additional duties as assigned by the General Manager/CEO or the Direct Supervisor.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: Associates degree or equivalent from a two-year college or tech school preferred; one to two years related experience; or equivalent combination of education and experience.

Certifications/Licenses: A valid ND Class D driver’s license is required.

Knowledge: Basic understanding of how PC based Window’s software operates.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of members or employees of organization.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms, talk and hear. The employee is regularly required to stand, walk or sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch or crawl. The employee will routinely lift and/or move a minimum of 50 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. 

Responsibilities include the following. Other duties are as assigned.

• Organizes works orders received from engineering.
• Coordinates with electricians as required for job completion.
• Assists with the distribution of meter cans to electricians and members.
• Coordinates deliveries with the warehouse personnel and/or suppliers.
• Communicates with the Assistant Operations Manager when jobs will be worked and when needed, calls members.
• Prepares service orders to energize services
• Processes services orders and completes and/or routes to appropriate personnel as needed.   
• Charges out material ticket jobs for maintenance.
• Processes electrical wiring certificates.   

• Updates member information, work orders and service order information in customer information system.
• Provides clerical and administrative support for the Operations Department.
• Coordinates planned outages between Engineering Services and Operations Departments and front office staff.
• Responds to member, developer, contractor or electrician questions concerning service installations/inquiries, schedule appointments, receive and process inspections and update computer records as required.
• Researches and responds to general member questions and concerns and direct phone calls to appropriate personnel as needed to answer inquiries. 
• Responds to requests for underground cable locates, contacts North Dakota One-Call for MEC locates and for updating the One-Call database and coordinates joint trench projects.
• As directed, accumulates and processes data through appropriate reporting method on a timely basis, including work order activity, outage incidents and restoration information, meter reports, maintenance records and other Operation activities.
• Provides general administration support, including filing, copying, image scanning and file management of related documents.
• As needed, provides general administration and coordination support of projects between Engineering Services, Operations and Accounting Departments.
• Transmits and receives information over the company radio system with other employees in the field. 
• Provides information and assistance to members in a manner that projects a favorable public impact for the Cooperative. 
• Introduce potential residential and commercial members to the opportunities and benefits of receiving Cooperative services.
• Attends and participates in training programs for improvement of job knowledge, skill and safety.

Competencies:

• Follows policies and procedures; upholds organizational values; works with ethics and integrity.
• Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations.
• Manages difficult or emotional member situations; responds promptly to member needs; solicits member feedback to improve service; responds to requests for service and assistance.
• Focuses on solving conflicts, not blaming; listens to others without interrupting; keeps emotions under control; remains open to new and to others’ ideas.
• Speaks and writes clearly and informatively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.
• Develops workable implementation plans; communicates changes effectively; prepares and supports those affected by change; monitors transition and evaluates results.
• Approaches others in a tactful manner; reacts well under pressure; accepts responsibility for own actions.
• Pursues training and development opportunities; strives to continually build knowledge and skills; shares expertise with others.
• Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
• Treats people with respect in actions and speech; supports affirmative action and respects diversity.
• Exhibits sound and accurate judgment; includes appropriate people in decision making process.
• Prioritizes and plans work activities; uses time effectively; sets and achieves challenging goals.
• Adapts to changes in work environment; manages competing demands.
• Volunteers readily; asks for and offers help when needed.
• Maintains and promotes a positive, professional attitude.
• Views the Cooperative as a unit of interdependent functions and assists when needed.
• Is consistently at work and on time; ensures work responsibilities are covered when absent.

Position Summary: Under the direction of the Engineering Supervisor, designs, stakes, maps and inspects primary, secondary and service installations for new services, system improvements, sectionalizing equipment and retirements of existing facilities in a manner that provides safe, prompt, efficient and reliable electric service to McKenzie Electric Cooperative’s (MEC) consumer-members.  Provides quality service to member-consumers to ensure member-consumer needs are met within compliance of MEC’s standards and by providing timely and accurate responses to request for service or information.

Responsibilities and Competencies: The following responsibilities and competency statements are essential functions of this position and are intended to describe the general nature and level of work being performed by employees assigned to this job function. These statements are not intended to be construed as an exhaustive list of all responsibilities of personnel so classified.  The person in this position may be asked to perform additional duties as assigned by the General Manager/CEO or higher level Management.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: Bachelor’s degree in an engineering related field from a four-year college or university; four plus years related experience; or equivalent combination of education and experience.

Certifications/Licenses: A valid ND Class D driver’s license is required. A valid ND Class A driver’s license is preferred.

Knowledge:

• Knowledge of RUS construction specifications, National Electrical Safety Code, OSHA regulations and National Electric Code
• Must be knowledgeable of RUS approved list of materials.
• Possess understanding of applicable RUS Bulletins and regulations, Cooperative policies, terms and conditions of service, rates, regulations and approved practices, particularly as it pertains to line operations activities.
• Working understanding of electricity, electronics, surveying and/or computerized drafting.
• Familiar with system geography.
• Demonstrates a general understanding of the cost to do business and views self as a resource in controlling business costs.
• Basic understanding of how PC based Window’s software operates.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of members or employees of organization.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms, talk and hear. The employee is regularly required to stand, walk or sit. Works outside with great physical exertion requiring upper body strength and stamina. The employee will routinely lift and/or move a minimum of 50 pounds, occasionally heavy work requiring exertion of up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Emergency work and irregular work hours are conditions of this position.  Must be available for scheduled after hour call outs.  This position is subject to work in adverse weather elements/hazards conditions such as high temperatures, ice storms, outages, etc and is subject to work-related hazards while performing the job. Subject to random drug and alcohol testing consistent with Department of Transportation regulations.

Responsibilities include the following. Other duties are as assigned.

• Responds to member requests by designing, routing and staking all new extensions, conversions, additions or upgrades to electric distribution facilities.
• Schedules and keeps appointments with member-consumers for new construction, upgrading or conversions of facilities and relocation or removal of existing facilities.  Interacts and interviews members to identify the optimal design, location, routing and cost estimate of new extensions or upgrades that mutually meets the needs of members and MEC’s standards in terms of cost, construction, maintenance and overall reliability.
• Effectively communicates with member-consumers terms and conditions of service, rates, standards, and company policies.
• Consistent with MEC’s line extension policy and according to Rural Utility Service (RUS) and MEC’s unit design standards, prepares itemized construction costs estimates for new or upgraded service and system improvements work.
• Designs, stakes and inspects all new, upgraded or retired distribution lines according to RUS, National Electric Safety Code specifications and approved construction practices with the goal of enhancing the reliability of the distribution system.  This includes accurately preparing staking sheets (both manually and electronically) that meets expectations of MEC’s standards in terms of quality, completeness and timeliness for construction operations.
• Consistent with standard design units, prepares itemized list of required materials required for construction.  Ensures material list identified for design jobs is complete, accurate and provided in a timely manner.  Coordinates with Operations and Warehouse to ensure material availability for the timely construction of work jobs. 
• Regularly collaborates with Operations and Line Crews to improve design-construction processes to cost effectively meet member and cooperative needs for quality, effectiveness and efficiency.
• Assists in the coordination, planning and designing of work plans for system improvements to electric transmission and distribution facilities, including the preparation and filing of appropriate documents.
• Acquires easements for right-of-way and processes and records easements at government offices as required.
• Maintains, corrects and updates distribution system circuit diagram and system maps within geographic information system (GIS) or system mapping platform.  Reviews standard maps of cities, subdivision plots, railroads, highway and other utilities in connection with the preparation of new system maps for locating distribution lines.
• Maintains records necessary for work order accounting procedures and to support the formulation of work plans and reports required by the RUS and all other regulatory agencies.
• Identifies and reports any unsafe or unsatisfactory conditions on the distribution system and reports these conditions for corrective actions.
• Identifies and recommends improvements to work practices, design standards and business processes that strengthens service, enhances safety, reduces cost and improves reliability. 
• Utilizes company equipment, knowledge and systems for peak efficiency and presents a positive image for MEC.
• Assists and coordinates with transition and interface of GIS or system mapping to future technologies.
• Maintains a certification of first aid, CPR and other life saving techniques and performs these techniques as necessary to ensure that prompt attention is given to coworkers during emergencies.
• Attends and participates in training programs for improvement of job knowledge, skill and safety.

Competencies:

• Follows policies and procedures; upholds organizational values; works with ethics and integrity.
• Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations.
• Manages difficult or emotional member situations; responds promptly to member needs; solicits member feedback to improve service; responds to requests for service and assistance.
• Focuses on solving conflicts, not blaming; listens to others without interrupting; keeps emotions under control; remains open to new and to others’ ideas.
• Speaks and writes clearly and informatively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.
• Develops workable implementation plans; communicates changes effectively; prepares and supports those affected by change; monitors transition and evaluates results.
• Approaches others in a tactful manner; reacts well under pressure; accepts responsibility for own actions.
• Pursues training and development opportunities; strives to continually build knowledge and skills; shares expertise with others.
• Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
• Treats people with respect in actions and speech; supports affirmative action and respects diversity.
• Exhibits sound and accurate judgment; includes appropriate people in decision making process.
• Prioritizes and plans work activities; uses time effectively; sets and achieves challenging goals.
• Adapts to changes in work environment; manages competing demands.
• Volunteers readily; asks for and offers help when needed.
• Maintains and promotes a positive, professional attitude.
• Views the Cooperative as a unit of interdependent functions and assists when needed.
• Is consistently at work and on time; ensures work responsibilities are covered when absent.

Position Summary: Under the direction of the System Planning and Reliability Manager, responsible for all aspects of the Metering and Substation departments at McKenzie Electric, within the scope of his/her training and certification in a safe and efficient manner within accepted McKenzie Electric Cooperative (MEC) and Rural Utilities Service (RUS) operations standards.

Responsibilities and Competencies: The following responsibilities and competency statements are essential functions of this position and are intended to describe the general nature and level of work being performed by employees assigned to this job function. These statements are not intended to be construed as an exhaustive list of all responsibilities of personnel so classified.  The person in this position may be asked to perform additional duties as assigned by the General Manager/CEO or Direct Supervisor.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: Bachelor of Science in Electrical Engineering desired; Bachelor’s degree in some Engineering Discipline required; minimum 7 years’ experience in a highly responsible engineering capacity responsible for the improvements of electrical transmission, substation and distribution facilities, desired.

Knowledge:

• Ability to maintain a strong sense of propriety concerning confidential matters.
• Knowledge of working with control systems and asset management systems
• Ability to maintain a good working relationship with members, director, managers, supervisors, fellow employees, representatives of other utilities, outside consultants and the public.
• Knowledge of RUS construction specifications, National Electrical Safety Code, OSHA regulations and National Electric Code
• Proficient in the use of Excel, Microsoft Word and AutoCAD
• Ability to make decisions within established precedent and with limited supervision
• Personal characteristics shall include integrity, motivations, positive professional image, courtesy and good attendance.

Abilities & Skills:  Must be able to communicate effectively both orally and written, with the capability to effectively teach, mentor, and coach personnel to achieve desired performance.  Must relate well with all types of people and have the ability to listen, as well as to present and explain circumstances and results.  Must be able to handle confidential information and gain the respect of others.  Must be able to positively represent the Cooperative and effectively communicate with and to the general public.  Must have the technical aptitude to logically and objectively evaluate obstructions and impediments to plans and programs, make rational independent decision, and develop reasonable solutions to problems.  Must have, or be able to acquire, sufficient technical knowledge to understand and relate government regulations and safety issues to achieve the requirements of the position.  Must have a general understanding of utility applied technology to proficiently utilize technology applications in support of the department’s and Cooperative’s objectives and requirements.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of members or employees of organization.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

Physical Demands:

Subject to both inside and outside environmental conditions and temperature changes. Some overnight travel to industry trade shows and training conferences is required.

Frequent physical activity to include walking, bending, lifting up to 25 pounds, occasional lifting in excess of 25 pounds, climbing, crouching, kneeling, reaching, crawling, pushing, and pulling. May spend long periods of time driving and/or riding in company vehicles to reach remote areas of the service territory.

Must be able to communicate clearly for work and safety compliance. The noise level in the work environment may range for moderate to loud.

Responsibilities include the following. Other duties are as assigned.

• Provides direct oversight of the metering and substation departments.
• Directly responsible for Metering and Substation employees.
• Directly responsible for all aspects of substation maintenance and operations at MEC. 
• Develops preventative maintenance and testing program for MEC substations including standard operating procedure for detailing MEC substation maintenance standards, annual calendar for all necessary tasks, and provides routine updates on overall status of MEC substations.
• Annually assess all substations, develops long range project plan and associated budget.
• Works close with employees in the engineering and operations departments to identify underperforming or assets that are at risk, takes steps to resolve/address identified issues.
• Coordinates with Compliance Manager to ensure all aspects of MEC Asset Management system are utilized and that all assigned compliance activities are complete, assists with reporting and documentation.  Assists with the data management. 
• Directly responsible for the overall meter department, which includes the maintenance and testing program, MEC metering standards, meter specifications, data management associated with metering, MDM system, and MEC communication platforms.
• Establishes metrics on overall meter activity, actively addresses meter issues, reports out on overall health of MEC metering program.
• Works closely with Engineering, assists with design and review of substation projects, actively involved in commissioning and turnover of new substation sites.
• Works closely with Reliability Engineer to support SCADA system.
• Primary contact for all physical communication infrastructure including Radio network, OPGW/Fiber network, and Cellular network
• Actively involved in training and mentoring technicians to ensure well versed department; works closely with the Human Resources department to ensure compliance and consistency and enforces policies and procedures are understood and followed.
• Responsible for substation and metering budget.
• Coordinates with necessary contractors to support both Metering and Substations activities.
• Works with closely with members, coordinate outages, support outage requests, respond to member issues, and assist with future substation planning for new member load
• Works closely with Operations to support system work. 
• Responds to member issues.
• Works closely with Business Manager on metering issues and takes responsibility for addressing and resolving any metering issues.
• Establishes an environment of continuous improvement.
• In conjunction with the Operations Manager, Manager of Engineering Services and the Chief Operating Officer, provides leadership support in responding to emergency restoration and storm damage.
• Responsible for reporting out and communicating on activities associated with department. 
• Performs all responsibilities in accordance with MEC’s Policies and Operating Procedures, National Electric Safety Code, National Electrical Code, RUS Standards and OSHA Regulations.
• Responsible for all aspects of performance management and adherence to MEC policies and procedures. 
• Other Duties as assigned by the System Planning and Reliability Manager.

Competencies:

• Follows policies and procedures; upholds organizational values; works with ethics and integrity.
• Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations.
• Manages difficult or emotional member situations; responds promptly to member needs; solicits member feedback to improve service; responds to requests for service and assistance.
• Focuses on solving conflicts, not blaming; listens to others without interrupting; keeps emotions under control; remains open to new and to others’ ideas.
• Speaks and writes clearly and informatively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.
• Develops workable implementation plans; communicates changes effectively; prepares and supports those affected by change; monitors transition and evaluates results.
• Approaches others in a tactful manner; reacts well under pressure; accepts responsibility for own actions.
• Pursues training and development opportunities; strives to continually build knowledge and skills; shares expertise with others.
• Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
• Treats people with respect in actions and speech; supports affirmative action and respects diversity.
• Exhibits sound and accurate judgment; includes appropriate people in decision making process.
• Prioritizes and plans work activities; uses time effectively; sets and achieves challenging goals.
• Adapts to changes in work environment; manages competing demands.
• Volunteers readily; asks for and offers help when needed.
• Maintains and promotes a positive, professional attitude.
• Views the Cooperative as a unit of interdependent functions and assists when needed.
• Is consistently at work and on time; ensures work responsibilities are covered when absent.

Position Summary: Under the direction of the Manager of System Planning and Reliability, responsible for maintaining and improving the reliability and integrity of the electrical, transmission, substation, and distribution system, within the scope of his/her training and certification in a safe and efficient manner within accepted McKenzie Electric Cooperative (MEC) and Rural Utilities Service (RUS) operations standards.

Responsibilities and Competencies: The following responsibilities and competency statements are essential functions of this position and are intended to describe the general nature and level of work being performed by employees assigned to this job function. These statements are not intended to be construed as an exhaustive list of all responsibilities of personnel so classified.  The person in this position may be asked to perform additional duties as assigned by the General Manager/CEO or Direct Supervisor.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: Bachelor of Science in Electrical Engineering desired; Bachelor Degree in some Engineering Discipline required; minimum 5+ years’ experience in a highly responsible engineering capacity responsible for the improvements of electrical transmission, substation and distribution facilities, desired.

Knowledge:

• Ability to maintain a strong sense of propriety concerning confidential matters.
• Ability to maintain a good working relationships with members, director, managers, supervisors, fellow employees, representatives of other utilities, outside consultants and the public.
• Knowledge of RUS construction specifications, National Electrical Safety Code, OSHA regulations and National Electric Code
• Proficient in the use of WindMil Engineering Analysis, Excel, Microsoft Word and AutoCAD
• Ability to make decisions within established precedent and with limited supervision
• Personal characteristics shall include integrity, motivations, positive professional image, courtesy and good attendance.

Abilities & Skills:  Must be able to communicate effectively both orally and written, with the capability to effectively teach, mentor, and coach personnel to achieve desired performance.  Must relate well with all types of people and have the ability to listen, as well as to present and explain circumstances and results.  Must be able to handle confidential information and gain the respect of others.  Must be able to positively represent the Cooperative and effectively communicate with and to the general public.  Must have the technical aptitude to logically and objectively evaluate obstructions and impediments to plans and programs, make rational independent decision, and develop reasonable solutions to problems.  Must have, or be able to acquire, sufficient technical knowledge to understand and relate government regulations and safety issues to achieve the requirements of the position.  Must have a general understanding of utility applied technology to proficiently utilize technology applications in support of the department’s and Cooperative’s objectives and requirements.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of members or employees of organization.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

Physical Demands:

Subject to both inside and outside environmental conditions and temperature changes. Some overnight travel to industry trade shows and training conferences is required.

Frequent physical activity to include walking, bending, lifting up to 25 pounds, occasional lifting in excess of 25 pounds, climbing, crouching, kneeling, reaching, crawling, pushing, and pulling. May spend long periods of time driving and/or riding in company vehicles to reach remote areas of the service territory.

Must be able to communicate clearly for work and safety compliance. The noise level in the work environment may range for moderate to loud.

Responsibilities include the following. Other duties are as assigned.

• Develops short and long range load projections and plans as required to maintain/improve the reliability and integrity of the electrical, transmission, substation and distributions system.
• Determines fuse coordination and CT/PT data for engineering and operation personnel and assist in resolving problems related to these areas.
• Works with consultants to design transmission and substation facilities.
• Works with engineering and operations staff to design electrical distribution facilities as required to provide service to all MEC members.
• Directly responsible for the MEC Outage Management System. 
• Analyzes and reviews system operational data, provides periodic updates on system performance, provides direction on areas of improvement to sustain high reliability.
• Addresses membership service concerns.
• Develops and provides budget information for recommended electrical system improvements and modifications.
• Acts as a resource and provides technical expertise for/to other departments to resolve electrical system problems and recommends corrective action.
• Acts as a liaison between Power Suppliers, Large Power Members, Agencies and MEC concerning system growth and reliability.
• Prepares 1,3,or 5 year construction work plans.
• Performs annual transmission, substation and distribution system studies/analysis (voltage drops, coordination studies, capacitor placements, Arc Flash Hazard Analysis, etc.).
• Assists the System Planning and Reliability Manager in supervision of  mapping system to ensure MEC’s mapping is kept up to date for engineering, operations and the management team for planning and responding to member requests and concerns.
• Responsible to establish weekly meeting to keep all departments up to date on system planning and reliability issues.
• Works as part of a team for the development, preparation and maintenance of MEC’s Mapping System, related database file and software.
• Establish a work order data base to assist staking engineers with work order history for more efficient future design.
• Develops engineering information for lean applications.
• Calculates cost of service, large power minimums and contractual requirements.
• Investigates and recommends standards for construction and application of electrical equipment and recommends new products material and equipment.
• In conjunction with the Operations Manager, Manager of Engineering Services and the Chief Operating Officer, provides leadership support in responding to emergency restoration and storm damage.
• Owner of MEC SCADA system.  Responsible for the operations of and maintenance on the MEC SCADA system. 
• Performs all responsibilities in accordance with MEC’s Policies and Operating Procedures, National Electric Safety Code, National Electrical Code, RUS Standards and OSHA Regulations.
• Other Duties as assigned by the Manager of System Planning and Reliability.

Competencies:

• Follows policies and procedures; upholds organizational values; works with ethics and integrity.
• Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations.
• Manages difficult or emotional member situations; responds promptly to member needs; solicits member feedback to improve service; responds to requests for service and assistance.
• Focuses on solving conflicts, not blaming; listens to others without interrupting; keeps emotions under control; remains open to new and to others’ ideas.
• Speaks and writes clearly and informatively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.
• Develops workable implementation plans; communicates changes effectively; prepares and supports those affected by change; monitors transition and evaluates results.
• Approaches others in a tactful manner; reacts well under pressure; accepts responsibility for own actions.
• Pursues training and development opportunities; strives to continually build knowledge and skills; shares expertise with others.
• Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
• Treats people with respect in actions and speech; supports affirmative action and respects diversity.
• Exhibits sound and accurate judgment; includes appropriate people in decision making process.
• Prioritizes and plans work activities; uses time effectively; sets and achieves challenging goals.
• Adapts to changes in work environment; manages competing demands.
• Volunteers readily; asks for and offers help when needed.
• Maintains and promotes a positive, professional attitude.
• Views the Cooperative as a unit of interdependent functions and assists when needed.
• Is consistently at work and on time; ensures work responsibilities are covered when absent.

Position Summary: Under the direction of the Business Manager, responsible for providing support to the accounting department by assisting with accounting processes including budget, reconciliation, material inventory, annual audit among others. Provides quality member services and assists the accounting department as directed. 

Responsibilities and Competencies: The following responsibilities and competency statements are essential functions of this position and are intended to describe the general nature and level of work being performed by employees assigned to this job function. These statements are not intended to be construed as an exhaustive list of all responsibilities of personnel so classified. The person in this position may be asked to perform additional duties as assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: Associate’s Degree with a focus in finance and/or accounting or equivalent from a two-year college or tech school preferred; one to two years related experience or equivalent combination of education and experience.

Certifications/Licenses: A valid Class D driver’s license is required.

Knowledge: Basic understanding of how PC based Window’s software operates. Basic spreadsheet and word processing skills.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of members or employees of organization.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms, talk and hear. The employee is regularly required to stand, walk or sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch or crawl. This position requires someone to regularly lift and move 15 pounds, occasionally lift 25 pounds and rarely lift 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

Responsibilities include the following. Other duties are as assigned:

• Assists in budgeting process; ensures departments are utilizing software properly and produces quarterly departmental reports for distribution.
• Tracks and reports operating budgets and assists department managers in reviewing and explaining budget performance.
• Completes assigned duties of the work-flow process.
• Assists in performing review and reconciliation of subsidiary ledgers with general ledger control accounts including material inventory, accounts receivable and accounts payable.
• As directed, provides general support to accounting functions.
• Assists in accurately maintaining accounting files.
• Assists in, prepares, or provides monthly, quarterly and annual compliance/regulatory reports to member organizations and federal, state and local agencies.
• Assists in compiling financial information for monthly board meeting, year-end audit and others as requested
• Assists with general administration activities as directed
• Assists accounting department with scheduling and travel arrangements
• Provides general administrative support, including filing, copying, scanning and file management of financial documents
• Assists in tax reporting including 1099s, 990s etc.
• Responds to general member service inquiries either by telephone or from walk-in members related to member accounts, billing inquiries, payments, high bill concerns, member complaints, notification of outage incidents and other service order type activities.
• Process and updates member service orders within the customer information system, including new member connects, transfers, meter exchanges, trouble calls and high bill concerns.
• As needed, tracks and prepares reports of member service activities.
• Determines needs of customers and general public visiting MEC office, escorts or directs to the proper person or department for desired information and/or assistance.
• Answers telephone, route calls and takes messages for all departments. Makes outbound calls to members as needed.
• Prepares letters, memorandums, reports and work on special projects as requested.
• Prepares and processes standard member correspondence related to member service function.
• Attends and participates in training programs for the improvement of job knowledge, skill and safety.

Competencies:

• Follows policies and procedures; upholds organizational values; works with ethics and integrity.
• Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations.
• Manages difficult or emotional member situations; responds promptly to member needs; solicits member feedback to improve service; responds to requests for service and assistance.
• Focuses on solving conflicts, not blaming; listens to others without interrupting; keeps emotions under control; remains open to new and to others’ ideas.
• Speaks and writes clearly and informatively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.
• Develops workable implementation plans; communicates changes effectively; prepares and supports those affected by change; monitors transition and evaluates results.
• Approaches others in a tactful manner; reacts well under pressure; accepts responsibility for own actions.
• Pursues training and development opportunities; strives to continually build knowledge and skills; shares expertise with others.
• Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
• Treats people with respect in actions and speech; supports affirmative action and respects diversity.
• Exhibits sound and accurate judgment; includes appropriate people in decision making process.
• Prioritizes and plans work activities; uses time effectively; sets and achieves challenging goals.
• Adapts to changes in work environment; manages competing demands.
• Volunteers readily; asks for and offers help when needed.
• Maintains and promotes a positive, professional attitude.
• Views the Cooperative as a unit of interdependent functions and assists when needed.
• Is consistently at work and on time; ensures work responsibilities are covered when absent.