Understanding Your Bill

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Gain a clear understanding of your bill with our simple guide. Learn how to read and interpret the details, including charges, payment breakdowns, and usage summaries. This helps you track your energy consumption, identify potential savings, and ensure complete transparency in your billing process. Stay informed and take control of your expenses with ease.

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Frequently Asked Questions

Members should receive their bill by the 15th of each month. MEC cannot predict the postal service turnaround time from the time MEC sends the bill until you receive it. There are options for members to view their bill sooner. Members can receive their bill via email just by signing up for paperless billing. Members can also view their bill and usage by signing up for SmartHub.

MEC offers several options for your convenience. If you do not prefer mailing your payment; members are always welcome to drop off their payment in person, stop by the drop box or drive-thru window located at the MEC headquarters. Another option is paying online through SmartHub. SmartHub can be accessed by computer, smartphone or tablet. Member's can also submit a one-time "Pay Now" payment using their account number and their last name or business name. Lastly, just give us a call and a member services representative will take payment over the phone with a Visa or Mastercard.

SmartHub

Pay Now

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